RESEA Employment & Career Coach

BakerRipley; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

BakerRipley seeks an Employment and Human Services Associate to support the RESEA program in Houston. You will conduct eligibility interviews, guide personalized reemployment plans, and ensure program compliance while delivering exceptional customer service.

You will connect claimants with job search aid, training opportunities, and supportive services, tracking progress and coaching participants as they move toward employment goals.

Qualifications

• Experience with career management strategies and job search processes.
• Ability to manage caseloads in a service-driven environment.
• Equal opportunity employer compliance and accessibility focus.

Responsibilities

• Conduct in-depth eligibility and career-focused interviews.
• Guide participants through personalized reemployment plans.
• Ensure program compliance while delivering high-quality customer experience.
• Connect individuals to resources such as job search assistance, training, and services.
• Monitor progress and provide ongoing coaching to keep participants on track.
• Collaborate with Workforce Solutions partners to deliver wraparound support.

Skills

Career management

Job search processes

Caseload management

Customer service

Education

Bachelor's degree or equivalent experience

Job description

BakerRipley seeks an Employment and Human Services Associate to support the RESEA program in Houston. You will conduct eligibility interviews, guide personalized reemployment plans, and ensure program compliance while delivering exceptional customer service.

You will connect claimants with job search aid, training opportunities, and supportive services, tracking progress and coaching participants as they move toward employment goals.