Career Center Manager: Transform Workforce Programs

Educational Data Systems, Inc.; Florida; On-site; USD 59,000 - 72,000; Full time

Job summary

Educational Data Systems, Inc. in Florida is seeking a dynamic program professional to manage customer outreach, intake, orientation, assessment and eligibility for WIOA ADW, Youth, SNAP E&T, and related programs.

You will guide staff, ensure goals are met, and improve performance while delivering person-first service. Travel across Career Centers, build cross-functional teams, and foster human-centered design to enhance client experience.

Qualifications

• Preferred experience in business, sales, training, or management.
• Experience in a team-oriented environment is required.
• Experience with WIOA, TANF, and SNAP services.
• Bachelor's degree in a related area is preferred.
• Ability to converse with a wide range of professionals and maintain a positive attitude.

Responsibilities

• Oversee staff and program resources to meet contractual goals.
• Analyze performance and monitoring reports and implement improvements.
• Maintain strong community awareness of Leon, Wakulla, and Gadsden counties.
• Travel between Career Centers as needed.
• Provide person-first services and guidance to all customers.
• Mentor staff and promote positive communication to resolve issues.
• Ensure staff are cross-trained on eligibility for all programs.
• Prepare statistical monitoring and other intake/assessment reports.
• Participate in staff development training.
• Oversee data collection in Employ Florida and facilitate team meetings.
• Assist with recruitment and outreach for CareerSource services.
• Seek training on new programs that improve operations.

Skills

Teamwork

Communication

Positive attitude

Education

Bachelor's degree in business, education, human resources, liberal arts, or related area is preferred

Tools

Microsoft Office

Driver's license

Job description

Educational Data Systems, Inc. in Florida is seeking a dynamic program professional to manage customer outreach, intake, orientation, assessment and eligibility for WIOA ADW, Youth, SNAP E&T, and related programs.

You will guide staff, ensure goals are met, and improve performance while delivering person-first service. Travel across Career Centers, build cross-functional teams, and foster human-centered design to enhance client experience.