Care Navigator: Benefits, Authorizations & Reimbursement

TEKsystems; United States; Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking a Care Coordinator in Morrisville, NC, offering a hybrid arrangement. The role focuses on helping patients navigate insurance benefits, eligibility, authorizations, reimbursement, medication access, and appointment coordination.

Responsibilities include assisting providers with coverage and reimbursement, authorizations, and program enrollment while maintaining accurate data in CRM systems.

Qualifications

• Associate or Bachelor’s degree with 2+ years in healthcare/insurance.
• High School diploma with 5+ years of healthcare/insurance experience.

Responsibilities

• Assist patients and providers with benefits, eligibility and reimbursement.
• Support prior authorizations, appeals, program enrollment and affordability programs.
• Handle inbound/outbound calls with high-quality customer service.

Skills

Benefits verification

Prior authorization

Customer service

Communication

CRM systems

Multitasking

Education

Associate/Bachelor’s Degree + 2 years

High School Diploma + 5 years

Tools

CRM systems

Call center software

Job description

TEKsystems is seeking a Care Coordinator in Morrisville, NC, offering a hybrid arrangement. The role focuses on helping patients navigate insurance benefits, eligibility, authorizations, reimbursement, medication access, and appointment coordination.

Responsibilities include assisting providers with coverage and reimbursement, authorizations, and program enrollment while maintaining accurate data in CRM systems.