Remote Care Coordinator — Patient Access & Benefits

TEKsystems; United States; Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems is seeking a Care Coordinator for a fully remote contract role based in the United States. You will support patients, providers, payers, and pharmacies by coordinating benefits verification, prior authorizations and appeals, and enrollment activities to ensure timely access to therapy.

Key responsibilities include handling calls, maintaining compliance, documenting activities, and collaborating with internal teams to achieve positive patient outcomes; strong communication and CRM

Qualifications

• Experience in healthcare reimbursement, insurance, billing, or patient services.
• Call center or customer service experience required.
• Knowledge of medical and pharmacy insurance, prior authorizations, and appeals.
• Strong communication, problem-solving and organizational skills.
• Proficient with Microsoft Office and CRM systems.
• Ability to multitask across multiple systems and applications.

Responsibilities

• Handle calls with patients, providers, payers, and pharmacies.
• Coordinate benefits verification, prior authorizations, appeals, and insurance support.
• Assist with patient enrollment, eligibility, and treatment access.
• Maintain documentation and ensure SOP/privacy compliance.
• Collaborate with internal teams to support patient outcomes.
• Report adverse events as required.

Skills

Healthcare knowledge

Customer service

Communication skills

CRM systems

Microsoft Office

Typing 35+ WPM

Tools

CRM systems

Microsoft Office

Job description

TEKsystems is seeking a Care Coordinator for a fully remote contract role based in the United States. You will support patients, providers, payers, and pharmacies by coordinating benefits verification, prior authorizations and appeals, and enrollment activities to ensure timely access to therapy.

Key responsibilities include handling calls, maintaining compliance, documenting activities, and collaborating with internal teams to achieve positive patient outcomes; strong communication and CRM