Care Experience Manager: Staffing & Scheduling Lead

Aveanna Healthcare; Houston (TX); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Mileage reimbursement

401(k) with employer match

Employee stock purchase plan

Tuition discounts

Job summary

Aveanna Healthcare in Katy, TX is hiring a Staffing Coordinator (Care Experience Manager) to coordinate caregiver schedules, organize orientation, and ensure good coverage for patient care. The role is full-time with on-call rotations and includes a $40,000 base salary with quarterly bonuses.

You'll support field staff and families, manage on-call coverage, and uphold company policies while building strong relationships with caregivers and patients in a nationwide private-duty nursing

Qualifications

• High School Diploma or equivalent required; College Degree a plus.
• Proficient in English; bilingual skills a plus.
• Healthcare experience preferred.
• Proficiency in Microsoft Office (Word and Excel).
• Strong organizational skills and ability to multitask.
• Willingness to work after-hours on-call schedule.

Responsibilities

• Coordinate staffing needs and manage caregiver schedules.
• Organize orientation and training for new caregivers.
• Manage shift coverage for absences or tardiness.
• Monitor and address cost containment to ensure efficient case assignments.
• Evaluate and support staff performance with a positive approach.
• Provide 24/7 on-call support to field staff, patients, and families (on a rotating basis).
• Occasionally deliver supplies/equipment to homes as needed (mileage reimbursed).
• Build and maintain strong relationships with caregivers and patients to ensure top-tier service.
• Demonstrate problem-solving skills, initiative, and sound judgment.
• Uphold and adhere to company policies and procedures.

Skills

Organizational skills

Multitasking

Teamwork

On-call coordination

Education

High School Diploma or equivalent

College degree a plus

Tools

Microsoft Office (Word & Excel)

Job description

Aveanna Healthcare in Katy, TX is hiring a Staffing Coordinator (Care Experience Manager) to coordinate caregiver schedules, organize orientation, and ensure good coverage for patient care. The role is full-time with on-call rotations and includes a $40,000 base salary with quarterly bonuses.

You'll support field staff and families, manage on-call coverage, and uphold company policies while building strong relationships with caregivers and patients in a nationwide private-duty nursing