Care Coordinator: Warm Veterinary Front Desk

PetVet Care Centers; West Islip (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, NY is seeking a Care Coordinator (Veterinary Receptionist) to be the first contact for clients and patients. The role focuses on welcoming clients, scheduling, and directing them to the right staff in a fast-paced veterinary hospital.

The position requires experience at a busy front desk, excellent customer service, and the ability to manage multiple tasks, with a swing shift from 4pm to 12am, Tuesday through Saturday.

Qualifications

• Customer service and communication skills are required.
• Excellent phone etiquette and ability to transfer, page, place calls on hold, and take messages accurately.

Responsibilities

• Greet clients and patients by name in a friendly manner.
• Make pets feel welcomed at the clinic.
• Answering phones and directing clients to appropriate departments.

Skills

Customer service

Phone etiquette

Communication

Multi-tasking

Money handling

Teamwork

Computer skills

Attention to detail

Education

High school diploma or equivalent

Tools

Typing

Job description

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, NY is seeking a Care Coordinator (Veterinary Receptionist) to be the first contact for clients and patients. The role focuses on welcoming clients, scheduling, and directing them to the right staff in a fast-paced veterinary hospital.

The position requires experience at a busy front desk, excellent customer service, and the ability to manage multiple tasks, with a swing shift from 4pm to 12am, Tuesday through Saturday.