Care Coordinator — Vet Front Desk in Fast-Paced Clinic

PetVet Care Centers; West Islip (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Job summary

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, New York, seeks a Veterinary Receptionist (Care Coordinator) to join our fast-paced hospital team. You will be the first contact for clients, greet them warmly, and help manage appointments, fees, and patient records.

Ideal candidates have front desk medical office experience, excellent communication skills, and a team-oriented mindset. We offer comprehensive benefits and opportunities for growth in a culture of care.

Qualifications

• Applicants must be 18 years of age or older.
• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Excellent phone etiquette and skills, including transfers, paging, putting calls on hold, directing calls to voicemails and taking messages down.
• Computer skills.
• Demonstrate excellent interaction skills with clients and animals in the reception area.
• Ability to work in a team oriented environment and to take/execute directions.
• Ability to handle money transactions accurately and with honesty.
• Sound decision-making and multi-tasking skills while working in stressful environment.

Responsibilities

• Greet clients and patients by name in a friendly manner.
• Make pets feel welcomed at clinic.
• Make client appointments and ensure smooth flow of the day.
• Answering phones and directing clients to appropriate departments and options.
• Keep files neat and up-to-date with current addresses and phone numbers.
• Prepare patient charts for technicians and doctors.
• Maintain reception area neat with forms and price lists accessible.
• Collect fees and issue receipts.

Skills

Customer service

Phone etiquette

Computer skills

Interpersonal skills

Teamwork

Cash handling

Multitasking

Education

High school diploma or equivalent

Job description

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, New York, seeks a Veterinary Receptionist (Care Coordinator) to join our fast-paced hospital team. You will be the first contact for clients, greet them warmly, and help manage appointments, fees, and patient records.

Ideal candidates have front desk medical office experience, excellent communication skills, and a team-oriented mindset. We offer comprehensive benefits and opportunities for growth in a culture of care.