Pet Care Coordinator & Front Desk Lead

Heart + Paw; Centereach (NY); On-site; USD 30,307 - 33,062; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid time off

Health, Dental, and Vision insurance

401K retirement savings

Team Pet Care Discounts

Job summary

A modern veterinary care center in Centereach, NY seeks a part-time Care Coordinator to provide exceptional customer service and support during veterinary visits. Ideal candidates have veterinary experience, strong interpersonal skills, and a passion for animal care. Responsibilities include managing schedules, answering client inquiries, and ensuring a welcoming environment for pets and their owners. Enjoy competitive pay and a flexible schedule in a collaborative, pet-focused environment.

Qualifications

• Veterinary experience required.
• A warm and friendly demeanor with a client-centric mindset.
• Fear Free and HABRI certification (or a desire to become certified).

Responsibilities

• Manage client schedules and document pet interactions.
• Provide information about veterinary services, grooming, daycare, and boarding.
• Welcome pets and their parents for check-in.
• Handle calls, inquiries, and resolve concerns professionally.
• Process financial transactions accurately.
• Maintain cleanliness and contribute to the welcoming environment.
• Assist to ensure animals receive proper care.

Skills

Customer service experience

Interpersonal skills

Knowledge of animal behavior

Exceptional communication skills

Multitasking ability

Proficiency in technology

Strength and stamina

Job description

A modern veterinary care center in Centereach, NY seeks a part-time Care Coordinator to provide exceptional customer service and support during veterinary visits. Ideal candidates have veterinary experience, strong interpersonal skills, and a passion for animal care. Responsibilities include managing schedules, answering client inquiries, and ensuring a welcoming environment for pets and their owners. Enjoy competitive pay and a flexible schedule in a collaborative, pet-focused environment.