Vet Front Desk Care Coordinator – Fast-Paced Clinic

Petvet-Care-Centers; West Islip (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Parental leave

401(k)

Pet discounts

Mental wellbeing

Career development

Relief fund

National resources

Job summary

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, New York, is seeking a Veterinary Receptionist (Care Coordinator) to be the first point of contact for clients and pets in a fast-paced hospital.

The role emphasizes greeting clients, scheduling appointments, answering calls, collecting payments, and ensuring a welcoming experience while supporting doctors and staff.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Excellent phone etiquette including transfers and taking messages.
• Computer skills.
• Demonstrate excellent interaction with clients and animals in reception.
• Team-oriented with ability to follow directions.
• Handle money transactions accurately and honestly.
• Sound decision-making and multi-tasking in a stressful environment.

Responsibilities

• Greet clients and patients by name in a friendly manner.
• Make pets feel welcomed at the clinic.
• Maintain orderly client files and schedules.
• Answer phones and direct to appropriate departments.
• Schedule and confirm appointments; ensure smooth workflow.
• Collect fees and issue receipts.
• Prepare patient charts for doctors and technicians.
• Assist with reception area organization and paperwork.

Skills

Customer service

Communication

Phone etiquette

Computer skills

Teamwork

Money handling

Decision making

Multi-tasking

Education

High school diploma

Job description

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, New York, is seeking a Veterinary Receptionist (Care Coordinator) to be the first point of contact for clients and pets in a fast-paced hospital.

The role emphasizes greeting clients, scheduling appointments, answering calls, collecting payments, and ensuring a welcoming experience while supporting doctors and staff.