Veterinary Front Desk Care Coordinator — Fast-Paced Team

Petvet-Care-Centers; West Islip (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with employer match

Pet discounts

Job summary

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, NY is seeking a Care Coordinator with busy medical front desk experience to be the first contact for clients, ensuring they feel welcomed and understood.

The role includes greeting clients by name, scheduling appointments, handling payments, preparing patient charts, and supporting veterinarians and staff in a fast-paced hospital environment.

Qualifications

• Excellent customer service and communication skills.
• Excellent phone etiquette.
• Ability to work in a team oriented environment.
• Ability to handle money transactions accurately.
• Sound decision-making and multi-tasking in a stressful environment.
• Computer skills.

Responsibilities

• Greet clients and patients by name in a friendly manner.
• Manage front desk tasks and scheduling.
• Answer phones and direct calls to appropriate departments.
• Prepare patient charts for technicians and doctors.
• Process payments and issue receipts.
• Maintain neat reception area and record-keeping.

Skills

Customer service

Phone etiquette

Communication

Interpersonal skills

Teamwork

Money handling

Multi-tasking

Computer skills

Education

High school diploma or equivalent

Job description

PetVet Care Centers' Veterinary Medical Center of Long Island in West Islip, NY is seeking a Care Coordinator with busy medical front desk experience to be the first contact for clients, ensuring they feel welcomed and understood.

The role includes greeting clients by name, scheduling appointments, handling payments, preparing patient charts, and supporting veterinarians and staff in a fast-paced hospital environment.