Medical Care Coordination Specialist

Twin Cities Orthopedics; Burnsville, Eagan (MN, MN); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

Job summary

The Care Coordinator at Twin Cities Orthopedics will support the clinic and physician care team by providing administrative and patient care services. This full-time, on-site role is based at Burnsville and Eagan locations with typical hours 7:00 AM–5:00 PM, Monday–Friday.

Responsibilities include coordinating patient communications, scheduling appointments and surgeries, handling referrals, and maintaining schedules.

Qualifications

• Administrative or medical office experience required or preferred.
• Knowledge of medical terminology preferred.
• Customer service experience is required or preferred.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build and maintain physician scheduling templates.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtain referrals and/or authorizations per insurance guidelines.
• Provide follow-up to patient inquiries and coordinate with providers.

Skills

Administrative experience

Scheduling

Customer service

Medical terminology knowledge

Education

High school diploma or GED

Job description

The Care Coordinator at Twin Cities Orthopedics will support the clinic and physician care team by providing administrative and patient care services. This full-time, on-site role is based at Burnsville and Eagan locations with typical hours 7:00 AM–5:00 PM, Monday–Friday.

Responsibilities include coordinating patient communications, scheduling appointments and surgeries, handling referrals, and maintaining schedules.