Care Coordinator - Medical Office | Patient Experience

Socket.dev; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Barrow Brain and Spine in Phoenix, AZ, is seeking a front-office professional to support patient flow, EMR setup, and scheduling. You will greet patients, verify demographics, assist with insurance, and ensure HIPAA compliance while coordinating with physicians and staff.

Requirements include 1–2 years in a medical setting, excellent communication, and strong organizational skills. Join a team dedicated to patient-centered care and a positive work environment.

Qualifications

• 1-2 years of experience in a medical setting.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to prioritize.
• Passionate about creating a superior patient experience.

Responsibilities

• Registers new patients in the EMR prior to scheduling appointments.
• Ensures all notes, labs, and reports are available to physicians before patient arrival.
• Greets patients, rooms patients, and records vitals as needed.
• Enters orders and prescriptions and creates visit summaries.
• Schedules follow-up appointments and coordinates with staff.
• Maintains patient confidentiality and HIPAA compliance.
• Coordinates with scheduling, billing, and other departments for patient care.
• Provides coverage to other office positions as requested.

Skills

Verbal and written communication

Organizational skills

Prioritization

Patient-focused

Education

High School Diploma or GED

Bachelor’s degree a plus

Tools

EMR (Athena or similar)

Job description

Barrow Brain and Spine in Phoenix, AZ, is seeking a front-office professional to support patient flow, EMR setup, and scheduling. You will greet patients, verify demographics, assist with insurance, and ensure HIPAA compliance while coordinating with physicians and staff.

Requirements include 1–2 years in a medical setting, excellent communication, and strong organizational skills. Join a team dedicated to patient-centered care and a positive work environment.