Medical Front Office Concierge for Patient Experience

Barrow Brain & Spine; Chandler (AZ); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Disability – short/long-term

Life/AD&D

Voluntary life

Critical Illness

Accident coverage

Paid holidays

Next day pay

Job summary

Barrow Brain and Spine, a physician-owned specialty practice focusing in neurosurgery and advanced spine care, invites you to join our world-class team in Arizona. The Patient Services Specialist will prepare the front office for daily activities, warmly greet patients and visitors, verify demographics and insurance information, collect co-pays, and keep patient data accurate in Athenaone and Phreesia.

We value integrity, collaboration, and exceptional patient care.

Qualifications

• Prior experience in a medical office setting preferred but we are willing to train.

Responsibilities

• Prepare front office for daily activities.
• Warmly greet patients, guests, vendors, and visitors.
• Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
• Collect co-pay if necessary and issue receipt.
• Notify physician office and/or clinic staff of patient arrivals.
• Maintain accurate and timely patient information in Athenaone and Phreesia databases.
• Answer telephones and transfer caller to appropriate staff member.
• Help create an extraordinary patient experience.

Job description

Barrow Brain and Spine, a physician-owned specialty practice focusing in neurosurgery and advanced spine care, invites you to join our world-class team in Arizona. The Patient Services Specialist will prepare the front office for daily activities, warmly greet patients and visitors, verify demographics and insurance information, collect co-pays, and keep patient data accurate in Athenaone and Phreesia.

We value integrity, collaboration, and exceptional patient care.