Care Coordinator – Dynamic Scheduling & Client Care

Socket.dev; Red Bank (NJ); On-site; USD 42,000 - 57,000; Full time

Job summary

Griswold Home Care is seeking a dedicated Care Coordinator to support the daily operations of a home care office. The role involves answering phones, field visits, and interacting with clients and referral sources in a fast-paced, rewarding environment.

You will balance social services, operations, customer service, and HR tasks, coordinating scheduling, caregiver matching, and service calls while maintaining compliance standards and high-quality care.

Qualifications

• Nurturing, empathetic, and compassionate disposition.
• Strong verbal and written communication skills.
• Highly organized with attention to detail and documentation.

Responsibilities

• Support office manager with scheduling and administrative duties.
• Conduct telephone intakes with new or potential clients.
• Perform initial home visits to explain services and obtain a signed service agreement.
• Execute follow-up visits with existing clients.
• Manage scheduling, including replacement and substitute caregivers.
• Resolve client, family, and caregiver differences.

Skills

Nurturing ability

Strong verbal and written skills

Organized and detail oriented

Emotional intelligence

Creative problem solving

Job description

Griswold Home Care is seeking a dedicated Care Coordinator to support the daily operations of a home care office. The role involves answering phones, field visits, and interacting with clients and referral sources in a fast-paced, rewarding environment.

You will balance social services, operations, customer service, and HR tasks, coordinating scheduling, caregiver matching, and service calls while maintaining compliance standards and high-quality care.