Care Coordinator: Scheduling, Field Visits & Client Support

Griswold Home Care for North Dallas, Garland & Rockwall; Red Bank (NJ); On-site; USD 50,000 - 55,000; Full time

Job summary

Griswold Home Care for North Dallas, Garland & Rockwall is seeking a Care Coordinator to support office operations, answer calls, and engage with clients and referral sources. The role blends social services, operations, and customer service in a fast-paced home-care setting.

Responsibilities include scheduling, conducting telephone intakes, visiting clients to explain services, coordinating caregivers, and maintaining compliant records.

Qualifications

• Must be empathetic, caring and compassionate.
• Excellent verbal and written communication skills.
• Highly organized with strong documentation.

Responsibilities

• Support office manager with scheduling and administrative duties.
• Conduct telephone intakes with new or potential clients.
• Perform initial home visits to explain services and obtain signed service agreements.
• Execute follow-up visits with existing clients.
• Coordinate, screen and interview prospective caregivers.
• Select and interact with appropriate caregivers.
• Coordinate service calls with prospective clients.

Skills

Nurturing

Strong verbal & written skills

Organized & detail oriented

Job description

Griswold Home Care for North Dallas, Garland & Rockwall is seeking a Care Coordinator to support office operations, answer calls, and engage with clients and referral sources. The role blends social services, operations, and customer service in a fast-paced home-care setting.

Responsibilities include scheduling, conducting telephone intakes, visiting clients to explain services, coordinating caregivers, and maintaining compliant records.