Care Coordinator - Afternoons (Front Desk & Scheduling)

Confluent Health; Phoenix (AZ); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation

Medical, dental, vision, disability, 4

401(K) with 4% employer match

Comprehensive EMR and scheduling培训

Structured onboarding and leadership支持

Clear growth pathways into clinic管理

Job summary

Confluent Health is seeking a Part Time Care Coordinator in Phoenix, AZ. You will be the first voice and face for patients, delivering a warm, organized, and professional experience while supporting the clinical team.

Responsibilities include front desk operations, scheduling, insurance verification, check-in/out, processing copays, and maintaining HIPAA privacy. Training provided; growth opportunities into clinic management and operations.

Qualifications

• High School Diploma or GED is required.
• At least one year in a customer-facing or patient-facing role.
• Ability to multitask and stay organized.
• Comfortable communicating on the phone with patience and professionalism.
• Basic computer skills and willingness to learn scheduling software.
• No prior medical experience required; training provided.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls.
• Review, schedule, and follow up on referrals by gathering information and updating patient records.
• Keep patient flow and schedules moving by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays, balances, and other patient payments accurately and professionally.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions.

Skills

Customer-facing experience

Multi-tasking

Phone communication

Basic computer skills

Education

High School Diploma or GED

Job description

Confluent Health is seeking a Part Time Care Coordinator in Phoenix, AZ. You will be the first voice and face for patients, delivering a warm, organized, and professional experience while supporting the clinical team.

Responsibilities include front desk operations, scheduling, insurance verification, check-in/out, processing copays, and maintaining HIPAA privacy. Training provided; growth opportunities into clinic management and operations.