Care Coordination Specialist - Clinic & Patient Support

Fairview Health Services; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Fairview Health Services in Minneapolis seeks an administrative support professional to assist staff and faculty with phone calls, calendars, correspondence, and scheduling. The role concentrates on supporting Care Coordinators and specialty providers, handling clinic schedules, patient records, pre-visit planning, and data entry into EMR.

You will work closely with RN Care Coordinators, starting with a specific population and expanding to related areas, contributing to care coordination,

Qualifications

• Basic health care insurance coverage knowledge.
• 2 years of Healthcare experience.
• Use of EMR.

Responsibilities

• Completes the Care Coordination process for clinic team’s patients.
• Referrals, hospital discharge coordination, working with providers to complete Care Plans, creating goals with patients and follow-up with the patients on goal setting, and other duties for care coordination.
• Liaison between clinic and community partners for shared initiatives, and long term collaborations.
• Assists with population health management through working panels and by addressing action items created in panel management meetings and from panel review.
• Completes all referrals and referral tracking for patients enrolled in care coordination
• Partners with patient/care-giver/management in care/decision making.
• Individualizes care/service plan to meet patient/customer needs.
• Modifies interventions/service based on population served.
• Provides patient/employee education based on assessment of learning needs of learner.
• Facilitates complex health referrals.
• Coordinates care for patients requiring referrals..

Skills

Healthcare experience

EMR usage

Healthcare insurance basics

Tools

EMR systems

Job description

Fairview Health Services in Minneapolis seeks an administrative support professional to assist staff and faculty with phone calls, calendars, correspondence, and scheduling. The role concentrates on supporting Care Coordinators and specialty providers, handling clinic schedules, patient records, pre-visit planning, and data entry into EMR.

You will work closely with RN Care Coordinators, starting with a specific population and expanding to related areas, contributing to care coordination,