Patient Access & Scheduling Specialist

Fairview Health Services; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Fairview Health Services in Minneapolis, MN is seeking a Scheduling Coordinator to facilitate access to services, tests, and procedures under the direction of care providers. The role includes registration, scheduling, and clerical tasks to support patient flow and information exchange.

The position emphasizes coordinating services across departments, handling multiple phone lines, and maintaining accurate schedules.

Qualifications

• Preferred: vocational training/certificate in medical receptionist, office management and technology, administrative specialist, etc.

Responsibilities

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow‑up visits and any other services the patient may require as taken from Doctor’s orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
• Participates actively in department decision‑making, coordinating patients schedules for multiple subject areas.

Job description

Fairview Health Services in Minneapolis, MN is seeking a Scheduling Coordinator to facilitate access to services, tests, and procedures under the direction of care providers. The role includes registration, scheduling, and clerical tasks to support patient flow and information exchange.

The position emphasizes coordinating services across departments, handling multiple phone lines, and maintaining accurate schedules.