Care Coordinator - Non-Medical (Neurosurgery)

Fairview Health Services; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Fairview Health Services in Minneapolis seeks an administrative support professional to assist staff and faculty with phone calls, calendars, correspondence, and scheduling. The role concentrates on supporting Care Coordinators and specialty providers, handling clinic schedules, patient records, pre-visit planning, and data entry into EMR.

You will work closely with RN Care Coordinators, starting with a specific population and expanding to related areas, contributing to care coordination,

Qualifications

• Basic health care insurance coverage knowledge.
• 2 years of Healthcare experience.
• Use of EMR.

Responsibilities

• Completes the Care Coordination process for clinic team’s patients.
• Referrals, hospital discharge coordination, working with providers to complete Care Plans, creating goals with patients and follow-up with the patients on goal setting, and other duties for care coordination.
• Liaison between clinic and community partners for shared initiatives, and long term collaborations.
• Assists with population health management through working panels and by addressing action items created in panel management meetings and from panel review.
• Completes all referrals and referral tracking for patients enrolled in care coordination
• Partners with patient/care-giver/management in care/decision making.
• Individualizes care/service plan to meet patient/customer needs.
• Modifies interventions/service based on population served.
• Provides patient/employee education based on assessment of learning needs of learner.
• Facilitates complex health referrals.
• Coordinates care for patients requiring referrals..

Skills

Healthcare experience

EMR usage

Healthcare insurance basics

Tools

EMR systems

Job description

Job Overview

Provides clerical and administrative support to staff and faculty, by managing their phone calls and calendars, completing correspondence, maintaining files, creating reports, and scheduling complex appointments. Assists Care Coordinators and specialty providers with daily activities by managing clinic schedules that meet the needs of their patients, obtaining patient records, assisting with pre-visit planning and entering data into electronic medical records as directed. This position will work most closely with the RN Care Coordinator(s), starting initially with a specific population and then broadening into other related areas.

Responsibilities

• Completes the Care Coordination process for clinic team’s patients.
• Referrals, hospital discharge coordination, working with providers to complete Care Plans as necessary, creating goals with patients and follow-up with the patients on goal setting, and other duties for care coordination.
• Liaison between clinic and community partners for shared initiatives, and long term collaborations.
• Assists with population health management through working panels and by addressing action items created in panel management meetings and from panel review.
• Completes all referrals and referral tracking for patients enrolled in care coordination
• Partners with patient/care-giver/management in care/decision making.
• Individualizes care/service plan to meet patient/customer needs.
• Modifies interventions/service based on population served.
• Provides patient/employee education based on assessment of learning needs of learner.
• Facilitates complex health referrals.
• Coordinates care for patients requiring referrals..

Required Qualifications

• Basic health care insurance coverage knowledge.
• 2 years of Healthcare experience
• Use of EMR

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status