ABA Scheduling Specialist - Family-Centric Care Coordinator

Cortica Care; Torrance (CA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K with company match

Paid time off

Holidays

Job summary

Cortica in Torrance, CA is seeking a full-time Site Care Coordinator to optimize scheduling, serve as the primary family contact, and support a multidisciplinary care team.

You will work with site leadership and clinical staff to ensure smooth scheduling, timely care, and strong communication with families and providers. This on-site role emphasizes responsive scheduling and high-quality care delivery.

Qualifications

• 4+ years scheduling experience in ABA services or related field.
• 2+ years in client services related role.
• Strong problem-solving skills.

Responsibilities

• Guide patients through care pathways, monitoring progress and addressing delays and barriers.
• Coordinate scheduling to maximize provider capacity and align with client needs.
• Collaborate with clinical teams to integrate scheduling strategies into care plans.
• Record interactions comprehensively in Salesforce and communicate via phone, email, and SMS.

Skills

Scheduling experience

Client services experience

Problem solving

Tools

Salesforce

Axon Scheduling

Smart Scheduling

Job description

Cortica in Torrance, CA is seeking a full-time Site Care Coordinator to optimize scheduling, serve as the primary family contact, and support a multidisciplinary care team.

You will work with site leadership and clinical staff to ensure smooth scheduling, timely care, and strong communication with families and providers. This on-site role emphasizes responsive scheduling and high-quality care delivery.