Care Coordination & Authorization Scheduler

Advocate Health Care

Old Point Station (SC)

On-site

USD 29,000 - 43,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Paid time off (PTO)

Retirement plans

Educational Assistance Program

Job summary

Advocate Health Care is seeking a Referrals Coordinator for the Musculoskeletal Administration: Corporate - Referrals team. This full-time role supports patient referrals, coordinates with referring and receiving practices, and ensures timely authorizations and scheduling within an 8 am–5 pm schedule.

The ideal candidate has a High School Diploma or GED, computer experience, understands insurance coverage, and delivers strong customer service.

Qualifications

High School Diploma or GED required.
Computer experience required.
Thorough understanding of insurance coverage and medical necessity policies.
Knowledge of medical records software preferred.
Customer service experience required.

Responsibilities

Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
Obtains all authorizations needed.
Directs patients to providers in their insurance plan.
Reviews benefits and educates patient on insurance coverage.
Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
Reviews schedules and confirms schedules are accurate and time is properly allocated.
Follows up on all referrals to ensure no care gaps.