Care Coordination & Referral Scheduler

Conviva Care Solutions; Las Vegas (NV); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

CenterWell Senior Primary Care is seeking a Referral Coordinator to manage patient referrals, coordinate with care teams, and ensure timely access to specialty services. This role operates onsite in a clinical environment and reports to the Referral Supervisor.

The position requires healthcare experience in referral management, knowledge of medical terminology and insurance processes, and adherence to HIPAA guidelines.

Competenze

• Experience in a healthcare setting in referral management or medical office administration.
• Knowledge of medical terminology, insurance processes, and EHR systems.
• Handle confidential information following HIPAA guidelines.

Mansioni

• Process an average of 40 referrals per day with accuracy and timeliness.
• Handle an average of 65 calls per day while providing professional and efficient service.
• Verify patient, provider, and insurance information to ensure complete referral documentation.
• Communicate with physicians, specialists, and internal departments regarding referral status and requirements.
• Maintain accurate records and documentation within applicable systems.
• Ensure compliance with company policies, healthcare regulations, and established procedures.

Conoscenze

Healthcare terminology

HIPAA compliance

EHR navigation

Referral management

Bilingual English/Spanish

Formazione

Bachelor's Degree in Healthcare or Business Administration

Strumenti

EHR systems

ICD-10 & CPT coding

Descrizione del lavoro

CenterWell Senior Primary Care is seeking a Referral Coordinator to manage patient referrals, coordinate with care teams, and ensure timely access to specialty services. This role operates onsite in a clinical environment and reports to the Referral Supervisor.

The position requires healthcare experience in referral management, knowledge of medical terminology and insurance processes, and adherence to HIPAA guidelines.