Care Coordination & Scheduling Specialist (Auth & Benefits)

American Addiction Centers; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health in Charlotte, NC seeks a full-time Administrative Coordinator in the Carolinas Rehabilitation clinic. You will complete referrals, coordinate with referring and receiving practices, obtain authorizations, and guide patients to in-network providers.

Responsibilities include preparing estimates, educating patients on insurance coverage, and scheduling procedures across departments. Strong computer skills and knowledge of medical records software are required.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.

Skills

Customer service

Insurance knowledge

Medical records software

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health in Charlotte, NC seeks a full-time Administrative Coordinator in the Carolinas Rehabilitation clinic. You will complete referrals, coordinate with referring and receiving practices, obtain authorizations, and guide patients to in-network providers.

Responsibilities include preparing estimates, educating patients on insurance coverage, and scheduling procedures across departments. Strong computer skills and knowledge of medical records software are required.