Care Admissions & Front Desk Coordinator

Sweetwater Care; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Sweetwater Care in Aurora, CO, seeks an Admission/Receptionist to greet residents, families and visitors, answer phones, and manage admissions paperwork with HIPAA compliance.

You will coordinate pre-admission assessments, gather essential patient information, verify payer details, and support daily operations while delivering warm, professional service. CNA background is preferred to better understand resident care workflows.

Qualifications

• High school diploma or equivalent required.
• Healthcare, hospitality, or customer service experience preferred.
• Strong phone and communication skills in a busy environment.
• Customer service mindset with a warm, professional demeanor.
• Dependable, detail-oriented and well-organized.
• Must read/write/communicate fluently in English.

Responsibilities

• Gather information for pre-admission review prior to patient admitting.
• Obtain information to understand patient expectations and support direct care staff.
• Complete assessments such as food/dietary preferences.
• Verify payer details and obtain authorizations as needed.
• Coordinate with care team to ensure admissions readiness.
• Initiate admission care plan and communicate with management and care teams.

Skills

Communication skills

Customer service

Phone skills

Organized

HIPAA compliance

English fluency

Education

High school diploma or equivalent

CNA background preferred

Job description

Sweetwater Care in Aurora, CO, seeks an Admission/Receptionist to greet residents, families and visitors, answer phones, and manage admissions paperwork with HIPAA compliance.

You will coordinate pre-admission assessments, gather essential patient information, verify payer details, and support daily operations while delivering warm, professional service. CNA background is preferred to better understand resident care workflows.