Patient Access & Scheduling Specialist

U.S. Department of Veterans Affairs; Grand Junction (CO); On-site; USD 41,000 - 55,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks Medical Support Assistants to manage patient scheduling and information flow. You will work with clinical staff to coordinate appointments, verify data, and support patient care within the VA system.

The role requires a high school diploma or equivalent, proficiency in English, and the ability to operate various office and medical data systems. This is a full-time, on-site position with standard federal benefits and scheduling guidelines.

Qualifications

• Knowledge of medical terminology to assist in patient care
• Strong customer service and communication skills
• Ability to enter, modify and retrieve sensitive health information in EHR systems

Responsibilities

• Schedule and reschedule appointments for patients
• Answer telephone calls, greet patients and relay messages
• Review and document medical outpatient and inpatient electronic health records
• Coordinate information and actions related to patient care and services

Skills

Medical terminology knowledge

Customer service

Data entry / EHR systems

Scheduling and coordination

Education

High school diploma or equivalent

Job description

U.S. Department of Veterans Affairs seeks Medical Support Assistants to manage patient scheduling and information flow. You will work with clinical staff to coordinate appointments, verify data, and support patient care within the VA system.

The role requires a high school diploma or equivalent, proficiency in English, and the ability to operate various office and medical data systems. This is a full-time, on-site position with standard federal benefits and scheduling guidelines.