Cardiology Practice Support Coordinator

Duke Clinical Research Institute; Morrisville (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Duke Health is seeking a Provider Support Assistant to perform administrative and clerical duties to support multiple Cardiologists in the Division of Cardiology. The role involves managing complex schedules, updating the scheduling system (Qgenda), handling calls, and organizing seminars and conferences.

The position requires at least one year of clerical experience, a high school diploma or equivalent, and ongoing maintenance of CME credits, CVs, biosketches, and professional licenses.

Qualifications

• High school diploma or equivalent is required.
• At least one year of clerical or general office support experience is required.

Responsibilities

• Provide clerical/administrative support for multiple cardiologists.
• Manage physician schedules and templates, reschedule clinics, and maintain the scheduling system (Qgenda).
• Answer and route phone calls; act as resource for departmental activities.
• Screen and route mail and documents; escalate as needed.
• Schedule and coordinate seminars and conferences for physicians.
• Process reimbursements incurred during trips or meetings.
• Identify patients in Maestro Care and direct to appropriate locations.
• Yearly update CV, bio sketch, DEA and medical license; maintain CME credits.

Skills

Clerical/administrative duties

Scheduling management

Phone and interdepartmental liaison

Organizational skills

Education

High school diploma or equivalent

Tools

Maestro Care

Qgenda

Job description

Duke Health is seeking a Provider Support Assistant to perform administrative and clerical duties to support multiple Cardiologists in the Division of Cardiology. The role involves managing complex schedules, updating the scheduling system (Qgenda), handling calls, and organizing seminars and conferences.

The position requires at least one year of clerical experience, a high school diploma or equivalent, and ongoing maintenance of CME credits, CVs, biosketches, and professional licenses.