Provider Support & Scheduling Specialist

Duke PA

Raleigh, Northern (NC, KY)

Hybrid

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Duke Cardiology of Raleigh is seeking a Provider Support Assistant to provide administrative support to clinics. You will manage provider and staff schedules, handle meeting calendars, and assist with monthly reporting and compliance requirements.

The role requires a high school diploma, 1 year of clerical experience, EPIC scheduling experience, and the ability to handle confidential information. Regular day shifts, no weekends or holidays, with opportunities to work within the Duke Health

Qualifications

High school diploma or equivalent.
One year of clerical or general office support experience required; two years preferred.
EPIC scheduling and reporting experience.
Ordering supplies and reconciling Purchase Orders experience.
Strong organizational skills and ability to handle confidential information.

Responsibilities

Maintain providers and staff schedule and template requests for new providers.
Handle meeting schedules for clinic and providers.
Monthly reporting.
Maintain reports and logs as required by DHIP and Joint Commission.
Monitor provider sign-off of patient procedures and reports.
Monthly billing for EP and off-site nuclear providers.
Maintain employee files for education and current requirements.
Order clinic office and medical supplies and reconcile invoices.
Enter and follow up on work orders and Help Desk tickets for provider and clinic issues.
Perform other related duties as needed by the clinics HCA.