Cardiology Provider Support Specialist

Duke University Health System; Morrisville (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Duke Health is seeking a Provider Support Assistant to handle administrative duties for cardiology physicians. You will manage calendars, reschedule clinics, answer calls, and route mail and documents. The role requires ensuring scheduling systems are up to date and assisting with CME credits and license updates.

Day shifts, with typical Monday–Friday hours, and no weekend requirements. Duke Health prides itself on compassionate care and community impact.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of clerical or general office experience required.
• Experience with physician scheduling and scheduling systems (Qgenda) preferred.
• Knowledge of Maestro Care for patient identification preferred.

Responsibilities

• Provide clerical/administrative support for multiple cardiologists.
• Manage physician schedules and templates; reschedule clinics as needed.
• Answer and route phone calls; direct questions to appropriate staff.
• Screen and route mail and documents; escalate as needed.
• Schedule seminars and conferences; arrange appointments for physicians.
• Process reimbursements incurred during trips or meetings.
• Identify correct patients in Maestro Care and route to proper location.
• Yearly update CV, bio sketch, DEA and medical license.
• Maintain and provide CME credits to providers.

Skills

Administrative support

Clerical skills

Phone etiquette

Education

High school diploma

Tools

Qgenda

Maestro Care

Job description

Duke Health is seeking a Provider Support Assistant to handle administrative duties for cardiology physicians. You will manage calendars, reschedule clinics, answer calls, and route mail and documents. The role requires ensuring scheduling systems are up to date and assisting with CME credits and license updates.

Day shifts, with typical Monday–Friday hours, and no weekend requirements. Duke Health prides itself on compassionate care and community impact.