Pediatrics Provider Support Coordinator

Duke Careers; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Duke Health seeks a Provider Support Assistant in Durham, NC. This non-patient facing role supports physicians and advanced providers with administrative duties, including calendar management and onboarding tasks.

The position emphasizes strong organizational skills, attention to detail, and proficient use of Outlook. It requires at least a high school diploma and one year of clerical experience, with Qgenda knowledge preferred.

Qualifications

• High school diploma or equivalent required.
• One year of clerical or general office support experience required.
• Strong soft skills, office etiquette, attention to detail, project management, event coordination, and Outlook calendar management valued.
• Knowledge of Qgenda preferred.

Responsibilities

• Calendar manager for the division and primary admin contact: maintain calendars and process requests for attending physicians; update daily schedule changes in Qgenda.
• Division administrative support for faculty recruitment and onboarding: coordinate interviews, reserve rooms, arrange dinners, and assist onboarding tasks.
• CME credit manager: submit CME applications, track attendance, and distribute CME codes.
• Expense report initiator: prepare reports and attach receipts, ensuring workflow progress and reporting.
• Buy at Duke rep: process purchases, receipts, and card expenses.
• Primary clerical contact: answer phones, process faxes, distribute mail, submit IT tickets, and order keys.

Skills

Soft skills

Outlook calendar management

Attention to detail

Office etiquette

Communication

Education

High school diploma or equivalent

Tools

Qgenda

Job description

Duke Health seeks a Provider Support Assistant in Durham, NC. This non-patient facing role supports physicians and advanced providers with administrative duties, including calendar management and onboarding tasks.

The position emphasizes strong organizational skills, attention to detail, and proficient use of Outlook. It requires at least a high school diploma and one year of clerical experience, with Qgenda knowledge preferred.