Cardiology Patient Services Specialist | Check-In Pro

Jefferson Health; Lansdale (Montgomery County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Tuition assistance

Job summary

Jefferson Health’s Cardiology department in Montgomery County is seeking a Patient Services Associate II to enhance the patient experience. The role processes arrival and departure activities, verifies insurance and demographics, and coordinates with care teams to maintain smooth patient flow in the clinic.

You will interact professionally with patients and visitors, whether in person or by phone, while upholding HIPAA standards.

Qualifications

• HS Diploma or equivalent required.
• Excellent communication with patients and visitors.
• Ability to multi-task and manage a time-sensitive workload.

Responsibilities

• Processes check-in and check-out, and schedules appointments via EPIC.
• Obtains pre-certifications and/or pre-authorizations for procedures.
• Maintains efficient patient flow and escalates patient/provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.

Skills

Customer service

Data entry

Communication

Education

HS Diploma or equivalent

Job description

Jefferson Health’s Cardiology department in Montgomery County is seeking a Patient Services Associate II to enhance the patient experience. The role processes arrival and departure activities, verifies insurance and demographics, and coordinates with care teams to maintain smooth patient flow in the clinic.

You will interact professionally with patients and visitors, whether in person or by phone, while upholding HIPAA standards.