Cardiology Patient Experience Specialist II

Jefferson Health; Pennsylvania; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Paid time off

Job summary

Jefferson Health's Cardiology team in Elkins Park, PA is seeking a Patient Services Associate II for a full-time day shift. You will greet patients, process check-in/check-out, schedule appointments, and obtain pre-certifications or authorizations while verifying demographics and referrals.

You will support efficient patient flow, ensure HIPAA privacy, and deliver courteous service that reflects the Jefferson Experience by treating every patient and visitor with professionalism and care.

Qualifications

• Experience delivering courteous patient service and handling front-desk tasks.
• Ability to communicate clearly with patients and staff.
• Understanding of privacy regulations and data handling.

Responsibilities

• Processes check-in/check-out and schedules patient appointments via EPIC.
• Obtains pre-certifications/pre-authorizations for procedures and verifies demographics.
• Maintains HIPAA/privacy compliance and supports efficient patient flow.

Skills

Customer service

Communication

Multi-tasking

HIPAA awareness

Education

HS Diploma or equivalent

Job description

Jefferson Health's Cardiology team in Elkins Park, PA is seeking a Patient Services Associate II for a full-time day shift. You will greet patients, process check-in/check-out, schedule appointments, and obtain pre-certifications or authorizations while verifying demographics and referrals.

You will support efficient patient flow, ensure HIPAA privacy, and deliver courteous service that reflects the Jefferson Experience by treating every patient and visitor with professionalism and care.