Cardiology Patient Services & Billing Specialist

Advocate Health Care; Libertyville (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Advocate Health Care is seeking a dedicated Patient Service Representative to support Libertyville practices. The role focuses on delivering compassionate patient service, scheduling, and handling billing-related tasks to ensure smooth visits for patients.

Responsibilities include assisting providers, communicating with patients, and upholding accurate medical records. The position offers a daytime schedule (Mon–Fri, no nights or weekends) in a fast-paced ambulatory care setting within Advocate

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Patient Services: deliver high-quality service to patients arriving for appointments or requesting information.
• Billing Services: ensure accurate entry of billing information at the point of service and follow up on missing data.
• Medical Record Services: maintain accurate and timely medical records per practice standards.

Skills

Customer service

Telephone etiquette

Communication

Handling difficult callers

Education

High school diploma or equivalent

Job description

Advocate Health Care is seeking a dedicated Patient Service Representative to support Libertyville practices. The role focuses on delivering compassionate patient service, scheduling, and handling billing-related tasks to ensure smooth visits for patients.

Responsibilities include assisting providers, communicating with patients, and upholding accurate medical records. The position offers a daytime schedule (Mon–Fri, no nights or weekends) in a fast-paced ambulatory care setting within Advocate