Cardiology Patient Services Specialist

Advocate Health Care; Hoffman Estates (IL); On-site; USD 34,000 - 52,000; Full time

Job summary

Advocate Health Care in Hoffman Estates, IL is seeking a Patient Service Representative to deliver efficient front-desk and call-center support, manage scheduling, registration, coding and billing tasks, and help ensure accurate billing at the point of service.

You'll assist providers and patients, maintain up-to-date medical records, and contribute to a compassionate, seamless patient experience in a high-volume ambulatory setting. Hours are 8am–5pm, Monday–Friday, no nights or weekends.

Qualifications

• One to two years of customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide efficient front-desk and call-center support.
• Schedule appointments and assist with registration and billing.
• Enter billing information accurately at time of service.
• Maintain accurate and timely medical records.

Skills

Customer service

Call center

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Advocate Health Care in Hoffman Estates, IL is seeking a Patient Service Representative to deliver efficient front-desk and call-center support, manage scheduling, registration, coding and billing tasks, and help ensure accurate billing at the point of service.

You'll assist providers and patients, maintain up-to-date medical records, and contribute to a compassionate, seamless patient experience in a high-volume ambulatory setting. Hours are 8am–5pm, Monday–Friday, no nights or weekends.