Cardiology Patient Services Specialist

125 Advocate Health and Hospitals Corporation; Libertyville (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan

Job summary

Advocate Medical Group in Libertyville, IL is hiring a Patient Service Representative to support the cardiology practice. This full-time role offers a Monday–Friday schedule from 8:00 AM to 4:30 PM with no nights, weekends, or holidays.

You\'ll handle scheduling, registration, billing, and patient communications to ensure smooth visits. You should have a high school diploma or equivalent and 1–2 years of customer service experience, with ability to handle difficult callers.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer Service

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Libertyville, IL is hiring a Patient Service Representative to support the cardiology practice. This full-time role offers a Monday–Friday schedule from 8:00 AM to 4:30 PM with no nights, weekends, or holidays.

You\'ll handle scheduling, registration, billing, and patient communications to ensure smooth visits. You should have a high school diploma or equivalent and 1–2 years of customer service experience, with ability to handle difficult callers.