Cardiology Patient Experience Specialist

Jefferson Health; Philadelphia (Philadelphia County); Presencial; USD 22 000 - 29 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Tuition discounts

Resumo da oferta

Jefferson Health is seeking a part-time Patient Services Associate II to support cardiology outpatient offices in Lansdale and East Norriton. The PSA II enhances patient experiences by welcoming arrivals, processing check-in/out, and coordinating appointments via EPIC, while verifying demographics and insurance.

The role emphasizes HIPAA compliance, prompt service, and a smooth flow of patients to examination rooms; requires strong communication, data processing, and multitasking in a fast-paced

Qualificações

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsabilidades

• Process check in and/or check out, and scheduling of patient appointments via EPIC.
• Obtain pre certifications and/or pre authorizations for procedures.
• Maintain efficient flow of practice and escalate concerns as appropriate.
• Greet and interact with patients/visitors in a professional manner, on phone or in person.
• Adhere to HIPAA privacy and security requirements and regulatory standards.

Conhecimentos

Courtesy communication

Data interpretation

Multitasking

Time management

Patient interaction

Formação académica

HS Diploma or equivalent

Descrição da oferta de emprego

Jefferson Health is seeking a part-time Patient Services Associate II to support cardiology outpatient offices in Lansdale and East Norriton. The PSA II enhances patient experiences by welcoming arrivals, processing check-in/out, and coordinating appointments via EPIC, while verifying demographics and insurance.

The role emphasizes HIPAA compliance, prompt service, and a smooth flow of patients to examination rooms; requires strong communication, data processing, and multitasking in a fast-paced