Cardiology Patient Billing & Services Specialist II

Washington University in St. Louis; Creve Coeur (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

Washington University in St. Louis seeks a Patient Billing/Services Representative II for Cardiology. The role handles insurance information, patient education on billing, and financial assistance options, with a strong focus on accurate data entry and customer service.

Onsite at West County, MO, 40 hours weekly, compensation aligned with hourly pay range. Responsibilities include registering patients, handling referrals, explaining billing processes, and supporting staff with account

Qualifications

• Basic Life Support certification must be obtained within one month of hire date.
• Online BLS certifications without a skills component do not meet requirements.
• High school diploma or equivalent required.
• Billing systems, third-party claims, or medical office experience preferred.
• No additional certifications required unless stated elsewhere in the posting.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients and assists with form completion.
• Reviews schedule for new patients and updates as needed.
• Calls patients with appointment reminders and collects insurance data.
• Explains billing process to patients and responds to inquiries from patients and third-party payers.
• Assists staff with basic account maintenance and insurance questions.
• Assists with sending reminder cards and scheduling duties.
• Performs other duties as assigned.

Skills

Financial Information

Insurance

Interpersonal Relationships

Education

High school diploma

Job description

Washington University in St. Louis seeks a Patient Billing/Services Representative II for Cardiology. The role handles insurance information, patient education on billing, and financial assistance options, with a strong focus on accurate data entry and customer service.

Onsite at West County, MO, 40 hours weekly, compensation aligned with hourly pay range. Responsibilities include registering patients, handling referrals, explaining billing processes, and supporting staff with account