Cardiology Medical Office Specialist — Patient Care & Scheduling

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 37,000 - 45,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient operations at our ambulatory offices. You will manage front desk functions, assist with check-in, scheduling, registration and check-out, and coordinate patient flow.

The role emphasizes customer service, clear communication, and efficient multitasking in a fast-paced environment, with opportunity to contribute to a positive patient experience and seamless care.

Qualifications

• High School diploma, GED, or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Responsibilities

• Handle front desk duties in ambulatory setting.
• Assist with check-in, scheduling, registration, and check-out.
• Provide post-visit support for appointment needs and concerns.

Skills

Customer service

Time management

Multitasking

Communication skills

Prioritization

Travel to locations

Reliable transportation

Computer proficiency

Education

High School diploma or GED

Associate degree

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient operations at our ambulatory offices. You will manage front desk functions, assist with check-in, scheduling, registration and check-out, and coordinate patient flow.

The role emphasizes customer service, clear communication, and efficient multitasking in a fast-paced environment, with opportunity to contribute to a positive patient experience and seamless care.