Cardiology Front Desk Specialist – Patient Care & Scheduling

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient operations. You will manage front desk functions, assist with check-in/out, and coordinate registrations to ensure a smooth patient experience.

Qualifications include a high school diploma or GED and 1+ year customer service experience; EMR familiarity and strong communication are essential. Travel to multiple locations may be required, with a comprehensive benefits package.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years experience working with the public in a customer service setting.
• Ability to multitask in a fast-paced environment while staying professional.
• Must be able to travel to various locations and have reliable transportation.
• Proficient computer skills including Microsoft Office or Google Suite.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Handle front desk tasks: check-in/check-out, registration, and scheduling.
• Enter patient demographics into the EMR and verify insurance details.
• Process copays and balances; verify referrals as needed.
• Support communication via EMR, phone, and email; maintain confidentiality.
• Assist with daily administrative duties and escalate issues appropriately.

Skills

Customer service

Multitasking

Communication

Time management

Travel awareness

Transportation

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient operations. You will manage front desk functions, assist with check-in/out, and coordinate registrations to ensure a smooth patient experience.

Qualifications include a high school diploma or GED and 1+ year customer service experience; EMR familiarity and strong communication are essential. Travel to multiple locations may be required, with a comprehensive benefits package.