Medical Front Desk & Scheduling Specialist

Hackensack Meridian Health; Paramus (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations, including check-in/out, scheduling, and EMR updates. You will interact with patients to gather demographics, verify insurance, collect copays, and ensure smooth flow of visits.

The role emphasizes high-quality patient care, confidentiality, and teamwork within ambulatory settings across locations in New Jersey.

Qualifications

• High School diploma, GED, or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
• Must be able to travel to various locations and have reliable transportation.
• Proficient computer skills including Microsoft Office and/or Google Suite.

Responsibilities

• Greet patients and visitors, ensuring courteous, prompt service.
• Manage patient check-in/check-out process and collect necessary information.
• Verify insurance and collect copayments as applicable.
• Input patient demographics in EMR and support scheduling and referrals.
• Maintain patient confidentiality and support front-end operations.

Skills

Customer service

Communication skills

Microsoft Office

Google Suite

Time management

Multitasking

Education

High School Diploma / GED

Associates Degree (preferred)

Tools

EMR/EHR experience

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations, including check-in/out, scheduling, and EMR updates. You will interact with patients to gather demographics, verify insurance, collect copays, and ensure smooth flow of visits.

The role emphasizes high-quality patient care, confidentiality, and teamwork within ambulatory settings across locations in New Jersey.