Cardiology Front Desk & Patient Experience Specialist

Hackensack Meridian Health Inc.; Glen Ridge (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform a variety of secretarial and administrative duties for the outpatient medical office. The role ensures smooth front desk operations, accurate scheduling, and a positive patient experience from check-in through post-visit follow-up.

The ideal candidate will have a High School diploma or GED, 1+ year experience in customer service, and strong communication skills.

Qualifications

• High School diploma, GED, or equivalent experience.
• 1+ years experience in a public/customer service setting.
• Ability to multitask in a fast-paced environment with professionalism.
• Ability to travel to various locations and have reliable transportation.
• Proficient computer skills (MS Office, Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Perform front desk functions in ambulatory setting.
• Support check-in, scheduling, registration, and check-out processes.
• Provide follow-up support to patients after visits as needed.

Skills

Customer service

Time management

Written communication

Verbal communication

Education

High School Diploma/GED

Associates Degree

Tools

Microsoft Office

Google Suite

EMR/EHR experience

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform a variety of secretarial and administrative duties for the outpatient medical office. The role ensures smooth front desk operations, accurate scheduling, and a positive patient experience from check-in through post-visit follow-up.

The ideal candidate will have a High School diploma or GED, 1+ year experience in customer service, and strong communication skills.