Medical Front Desk & Patient Services Coordinator

St. Joseph's Health; Village of Liverpool (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

St. Joseph's Health in New York is seeking a Medical Receptionist to support office operations and ensure a smooth patient experience. You will handle scheduling, pre-registration, check-in/out, and phone duties, collaborating with providers and management to maintain accurate records.

The role requires a high school diploma or equivalent, 1–2 years of experience, and strong communication skills. You will work in a fast-paced environment, manage multi-line phones, and use standard office

Qualifications

• High school diploma or equivalent required; secretarial training a plus.
• 1–2 years of experience preferred in a medical/healthcare setting.
• Strong communication and customer service skills essential.

Responsibilities

• Schedule appointments on provider schedules and assist with pre-registration.
• Check-in and check-out patients, handle phone calls, and confirm appointments.
• Review schedules, ensure accurate billing charges, and collect co-pays.
• Maintain confidentiality and provide professional, courteous service.

Skills

Communication skills

Customer service

Telephone handling

Office software knowledge

Interpersonal skills

Education

High school diploma or equivalent

Secretarial training a plus

Tools

PC terminals

Telephones

Copier & fax machine

E-mail system

Typewriter

Job description

St. Joseph's Health in New York is seeking a Medical Receptionist to support office operations and ensure a smooth patient experience. You will handle scheduling, pre-registration, check-in/out, and phone duties, collaborating with providers and management to maintain accurate records.

The role requires a high school diploma or equivalent, 1–2 years of experience, and strong communication skills. You will work in a fast-paced environment, manage multi-line phones, and use standard office