Compassionate Front Desk & Scheduling Specialist

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

St Joseph’s Health in Syracuse, NY is seeking a friendly receptionist to support office operations and provide efficient, patient-focused service. You will schedule, check in/out patients, handle phones, and maintain confidentiality in a fast-paced environment.

Qualifications include a high school diploma (business secretarial training a plus) and 1–2 years’ experience; strong communication and computer skills are essential.

Qualifications

• High school diploma or equivalent; secretarial training a plus.
• 1–2 years’ experience preferred.
• Multi-line telephones, PC and appropriate software knowledge; good communication skills.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments and manage provider schedules.
• Check-in/check-out patients and collect co-pays.
• Answer and route phone calls; handle scanning and faxing.

Skills

Customer service

Communication

Attention to detail

Confidentiality

Teamwork

Education

High school diploma

Secretarial training a plus

Tools

PC

Multi-line telephones

Office equipment & software

Job description

St Joseph’s Health in Syracuse, NY is seeking a friendly receptionist to support office operations and provide efficient, patient-focused service. You will schedule, check in/out patients, handle phones, and maintain confidentiality in a fast-paced environment.

Qualifications include a high school diploma (business secretarial training a plus) and 1–2 years’ experience; strong communication and computer skills are essential.