Cardiology Administrative Specialist - Patient Care & Scheduling

KARIER; Stony Brook (NY); Presencial; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

At Stony Brook Medicine, the Administrative Support Assistant provides administrative and executive support and interfaces with management across the hospital, delivering superior patient care and maintaining high standards.

Responsibilities include patient intake, scheduling, billing, clerical duties, and coordinating with Navigators/Financial Counselors; weekend/holiday coverage and travel to sites as needed.

Formación

• Associate's degree and at least 1 year of customer service and/or administrative experience.
• Basic computer knowledge.
• Strong customer service, communication, organizational and problem solving skills.

Responsabilidades

• Handle patient intake and insurance verification, enter data in Cerner and determine registration requirements.
• Schedule inpatient/outpatient testing and clinic appointments; provide patients with instructions for tests.
• Process billing forms, collect copays, issue receipts, log deposits, and coordinate referrals/authorization.
• Provide administrative support: greet patients, answer phones, respond to inquiries, and maintain Cerner workflows.
• Coordinate appointment schedules and patient flow; liaise with Navigators/Financial Counselors for financial assistance.
• Perform general clerical duties: mail, messages, faxing, file maintenance, and report handling.
• Provide coverage for Non-Invasive Cardiology and related departments; support other offices as needed.
• All other duties as assigned.

Conocimientos

Customer service

Administrative experience

Communication

Organizational skills

Problem solving

Educación

Associate's degree

Herramientas

Cerner EMR

Descripción del empleo

At Stony Brook Medicine, the Administrative Support Assistant provides administrative and executive support and interfaces with management across the hospital, delivering superior patient care and maintaining high standards.

Responsibilities include patient intake, scheduling, billing, clerical duties, and coordinating with Navigators/Financial Counselors; weekend/holiday coverage and travel to sites as needed.