Cardiology Administrative Support Specialist

Stony Brook University Medical Center; Stony Brook (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Stony Brook Medicine seeks an Administrative Support Assistant for Non-Invasive Cardiology – Advanced Specialty Care. You will provide administrative and executive support, interfacing with management across the hospital to ensure smooth patient services.

The role involves patient intake, insurance verification, scheduling, billing support, and frontline clerical duties across multiple sites, with weekend/holiday coverage as needed.

Qualifications

• Associate's degree and at least 1 year of customer service and/or administrative experience or, in lieu of degree, at least 2 years of customer service and/or administrative experience.
• Basic computer knowledge.
• Strong customer service, communication, organizational and problem solving skills.

Responsibilities

• Patient intake and insurance verification in Cerner; determine if hospital registration is required.
• Schedule inpatient and outpatient testing; arrange clinic appointments and provide instructions.
• Billing: collect copays, post receipts, and coordinate with departments.
• Administrative: greet patients, answer phones, respond to inquiries, and maintain Cerner workflows.
• Call Center: manage appointment schedules and patient flow; liaise with navigators and counselors.
• General clerical: file, mail packets, and ensure proper record keeping.
• Coverage: provide support across Non-Invasive Cardiology, LVAD and Heart Failure as needed.

Skills

Customer service

Administrative support

Communication skills

Education

Associate's degree

Tools

Cerner EMR

Microsoft Office

Job description

Stony Brook Medicine seeks an Administrative Support Assistant for Non-Invasive Cardiology – Advanced Specialty Care. You will provide administrative and executive support, interfacing with management across the hospital to ensure smooth patient services.

The role involves patient intake, insurance verification, scheduling, billing support, and frontline clerical duties across multiple sites, with weekend/holiday coverage as needed.