Cardiology Administrative Support Specialist - Non-Invasive

Stony Brook University; Stony Brook (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Stony Brook University is seeking an Administrative Support Assistant for Non-Invasive Cardiology within Advanced Specialty Care. The role interfaces with management and clinicians, delivering administrative and clerical support and ensuring high-quality patient care.

Responsibilities include patient intake, scheduling, billing, and general administrative duties. Prior Cerner EMR and cardiology/insurance experience are preferred; weekend/holiday coverage and travel to sites may be required.

Qualifications

• Associate's degree and at least 1 year of customer service and/or administrative experience, or 2 years if no degree.
• Basic computer knowledge.
• Strong customer service, communication, organization and problem-solving skills.

Responsibilities

• Handle patient intake and insurance verification in Cerner; determine registration needs.
• Schedule inpatient and outpatient testing and follow-up clinic appointments; provide instructions.
• Process billing: collect copays, issue receipts, log cash receipts, obtain referrals/authorization.
• Provide general administrative support: answer inquiries, greet patients, route calls, maintain Cerner workflow.
• Coordinate with Navigators/Financial Counselors to assist with financial concerns and ensure smooth patient flow.
• Cover Non-Invasive Cardiology and related offices as needed; support LVAD/Heart Failure coverage.

Skills

Customer service

Administrative experience

Communication skills

Problem-solving ability

Education

Associate's degree

Tools

Cerner EMR

Microsoft Office Suite

Job description

Stony Brook University is seeking an Administrative Support Assistant for Non-Invasive Cardiology within Advanced Specialty Care. The role interfaces with management and clinicians, delivering administrative and clerical support and ensuring high-quality patient care.

Responsibilities include patient intake, scheduling, billing, and general administrative duties. Prior Cerner EMR and cardiology/insurance experience are preferred; weekend/holiday coverage and travel to sites may be required.