Patient Concierge & Scheduling Specialist

Stony Brook Administrative Services; Setauket (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Stony Brook Administrative Services is seeking a Patient Coordinator to perform receptionist duties, register patients, verify demographics and insurance, collect co-pays, and schedule appointments in a fast-paced medical office.

The role requires knowledge of medical terminology, EMR experience, and strong communication with attention to detail. Prior office experience and multitasking ability are essential for success in this full-time position.

Qualifications

• Knowledge of Medical Terminology.
• Understanding of various insurance plans and the need for authorization/referrals.
• Intermediate level of knowledge of front desk, billing, scheduling, insurance carriers requirements, and copays/deductibles/coinsurances.
• Computer and/or EMR experience.
• At least one year of prior work experience in a medical office.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail.

Responsibilities

• Perform all necessary receptionist duties including answering, screening and routing of phone calls.
• Be polite and courteous at all times and triage calls to physicians or nurses as needed.
• Greet and register each patient; verify demographics and insurance in the EMR; collect co-pays.
• Schedule patient appointments and services; maintain charts and physician schedule.
• Ensure HIPAA & OSHA guidelines are followed at all times; manage patient flow and postings in GEMMS/Power Works.
• Verify that proper paperwork is filled out and payments reconciled daily.

Skills

Medical terminology

Insurance knowledge

Front desk experience

EMR experience

Communication skills

Multi-tasking

Attention to detail

Tools

GEMMS

PowerWorks

Job description

Stony Brook Administrative Services is seeking a Patient Coordinator to perform receptionist duties, register patients, verify demographics and insurance, collect co-pays, and schedule appointments in a fast-paced medical office.

The role requires knowledge of medical terminology, EMR experience, and strong communication with attention to detail. Prior office experience and multitasking ability are essential for success in this full-time position.