Cardiac Procedures Liaison & Scheduling Specialist

Yale New Haven Health Services Corp.; New Haven (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Yale New Haven Health Services Corp. in Connecticut seeks an experienced administrative professional to handle secretarial and liaison duties for the HVC outpatient practice.

You will coordinate cardiac procedures with pre-operative testing and serve as a key liaison among physicians, patients, and staff. Requirements include an associate degree (Medical Terminology preferred) and 3+ years in a clinical setting with strong phone and scheduling experience; Epic experience is preferred.

Qualifications

• Associate degree in related field preferred; Medical Terminology required.
• Epic experience or familiarity preferred.
• Minimum three years experience in a clinical setting, outpatient setting preferred.
• 2–3 years of intensive phone and scheduling experience required.

Responsibilities

• Performs all secretarial and liaison responsibilities, coordinating cardiac hospital procedures with pre-operative testing for the HVC outpatient practice.
• Serves as a liaison between referring physician offices, patients and in-house staff to ensure procedures are scheduled and information for patient intake is received in a thorough and timely manner.
• Works with hospital lab schedules, attending physicians/mid-level practitioners and patient needs, for both inpatient and outpatient procedures.
• Documentation and information systems: Enter and retrieve patient information for electronic scheduling and maintain accurate patient info.
• General clerical support to ensure accurate, prompt scheduling.

Skills

Excellent communication skills

Excellent interpersonal skills

Team collaboration

Organizational skills

Problem solving

Diplomacy and tact

Phone scheduling

Education

Associate degree in related field

Medical Terminology knowledge

Tools

Epic

Job description

Yale New Haven Health Services Corp. in Connecticut seeks an experienced administrative professional to handle secretarial and liaison duties for the HVC outpatient practice.

You will coordinate cardiac procedures with pre-operative testing and serve as a key liaison among physicians, patients, and staff. Requirements include an associate degree (Medical Terminology preferred) and 3+ years in a clinical setting with strong phone and scheduling experience; Epic experience is preferred.