Car Wash Operations Lead — Growth & Customer Focus

Nouria Energy Services, Inc.; Wakefield (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Leadership development

401(k) savings plan

Paid time off

Holiday pay

Life insurance

Disability benefits

Tuition assistance

Voluntary benefits

Job summary

Nouria Energy Services, Inc. is hiring an Assistant Manager for the Golden Nozzle Car Wash in Wakefield, MA. This hands-on leadership role supports daily operations at a fast-paced, high-volume site and is focused on delivering an exceptional customer experience.

You will partner with the Site Manager to optimize staffing, drive revenue through memberships, monitor safety, and review KPIs to improve performance. A strong team leader with operational discipline will thrive here.

Qualifications

• Minimum age 18 years.
• Ability to work up to 50 hours per week.
• Flexible availability including evenings, weekends and holidays.
• Experience in leading teams is a plus.

Responsibilities

• Supervise daily site operations including staffing, scheduling, coaching and feedback.
• Ensure facility, equipment and grounds are clean, safe and operational.
• Optimize workflow and vehicle throughput to minimize wait times and improve customer experience.
• Deliver best-in-class customer service by addressing inquiries, feedback and concerns promptly.
• Assist with executing sales initiatives and membership growth strategies.
• Monitor inventory levels and coordinate restocking of chemicals, parts and supplies.
• Enforce safety procedures and regulatory compliance standards.
• Review operational reports and KPIs to improve site performance.
• Partner with Site Manager to execute site goals and initiatives.
• Lead shifts and oversee operations in Site Manager’s absence.

Skills

Problem Solving

Team Leadership

Customer Focus

Results Orientation

Safety Compliance

Education

High School Diploma

Tools

MS Office

Job description

Nouria Energy Services, Inc. is hiring an Assistant Manager for the Golden Nozzle Car Wash in Wakefield, MA. This hands-on leadership role supports daily operations at a fast-paced, high-volume site and is focused on delivering an exceptional customer experience.

You will partner with the Site Manager to optimize staffing, drive revenue through memberships, monitor safety, and review KPIs to improve performance. A strong team leader with operational discipline will thrive here.