Car Wash Operations Leader: Fast-Paced Growth & Service

Nouria Energy Services, Inc.; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Leadership development

Performance incentives

Job summary

Nouria Energy Services, Inc.'s Golden Nozzle Car Wash is seeking a hands-on Site Manager to oversee the daily operations of a high-volume facility. This leadership role suits someone who thrives in a fast-paced environment, leads teams, and delivers operational excellence and outstanding customer service.

You will maximize site performance, develop your team, and ensure every customer leaves with a great experience, while driving safety and growth initiatives in a dynamic retail setting.

Qualifications

• Leadership experience in a supervisory or management role.
• Ability to lead, motivate, and develop a high-performing team.
• Strong organizational, communication, and multitasking skills.
• Customer-first mindset with a commitment to delivering exceptional service.
• Working knowledge of car wash equipment, maintenance practices, and safety standards.

Responsibilities

• Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance management
• Ensure facility, equipment, and grounds are clean, safe, and fully operational
• Optimize workflow and vehicle throughput to minimize wait times and enhance customer experience
• Deliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly
• Execute sales initiatives and membership growth strategies to drive revenue and retention
• Monitor inventory levels and coordinate ordering of chemicals, parts, and supplies
• Enforce safety procedures and regulatory compliance standards
• Review operational reports, KPIs, and financial metrics to improve site performance
• Partner with senior leadership to execute site-specific goals and business initiatives
• Resolve employee and customer conflicts effectively to maintain a positive environment

Skills

Leadership

Team Leadership

Customer Service

Communication

Multitasking

Problem Solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Operational software

Job description

Nouria Energy Services, Inc.'s Golden Nozzle Car Wash is seeking a hands-on Site Manager to oversee the daily operations of a high-volume facility. This leadership role suits someone who thrives in a fast-paced environment, leads teams, and delivers operational excellence and outstanding customer service.

You will maximize site performance, develop your team, and ensure every customer leaves with a great experience, while driving safety and growth initiatives in a dynamic retail setting.