Car Wash Operations Lead - Drive Throughput & Service

Nouria; Nashua (NH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay + performance incentiv

Leadership development and advancement

Job summary

Nouria Energy is seeking an Assistant Manager for Golden Nozzle Car Wash in Nashua, NH. This hands-on role supports daily operations, coaches the team, and drives customer satisfaction in a fast-paced setting.

You will partner with the Site Manager to optimize throughput, oversee shifts, and ensure safety and regulatory compliance while promoting sales initiatives and membership growth. Strong communication and organizational skills are essential for success.

Qualifications

• Must be at least 18 years old.
• Ability to work up to 50 hours per week, with additional hours as business needs require.
• Flexible availability to cover shifts including evenings, weekends, and holidays; one weekend day required.
• Open availability based on operational needs of Golden Nozzle.

Responsibilities

• Assist in supervising daily site operations including staffing support, scheduling assistance, coaching, and performance feedback.
• Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.
• Support efforts to optimize workflow and vehicle throughput to minimize wait times and enhance the customer experience.
• Provide best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally.
• Assist with executing sales initiatives and membership growth strategies to drive revenue and customer retention.
• Help monitor inventory levels and coordinate ordering and restocking of chemicals, parts, and operational supplies.
• Enforce company safety procedures and regulatory compliance standards.
• Support review of operational reports, KPIs, and performance metrics to improve site performance.
• Partner with the Site Manager to execute site-specific goals and business initiatives.
• Help resolve employee and customer concerns to maintain a positive, productive environment.
• Lead shifts and oversee operations in the Site Manager’s absence when needed.

Skills

Problem Solving & Decision Making

Team Leadership Support &Collab

Customer-Centric Mindset

Results-Driven Execution

Safety & Operational Compliance

Education

High School Diploma or equivalent

Tools

Microsoft Office

Operational software systems

Job description

Nouria Energy is seeking an Assistant Manager for Golden Nozzle Car Wash in Nashua, NH. This hands-on role supports daily operations, coaches the team, and drives customer satisfaction in a fast-paced setting.

You will partner with the Site Manager to optimize throughput, oversee shifts, and ensure safety and regulatory compliance while promoting sales initiatives and membership growth. Strong communication and organizational skills are essential for success.